Petroleum Academy Learner Support
Support information for Petroleum Academy learners before, during and after enrolment.
Support areas
Course selection
Help choosing the correct short course, bundle or flagship programme for your role or business.
Enrolment confirmation
Support with payment confirmation, manual verification, invoice references and access timing.
Teachy access
Help with learner login, access details and course portal routing once Teachy links are connected.
Certificates
Questions about Certificate of Completion, Certificate of Competence and certificate verification.
Corporate learners
Support for learners enrolled through employers, teams, groups or internal training rollouts.
Technical issues
Report issues with course access, page errors, missing emails or learner-record problems.
Need learner support?
Email us with your full name, email address used for enrolment, course name and a short description of the issue.